Councils have been invited to run pilot projects to explore the issues of delivering Universal Credit which will replace the current benefit and tax credit systems. From October 2013, tax credits and ...

From today small and medium sized businesses will get free access to thousands of opportunities to win contacts from the public sector. Until the end of July businesses can register for contracts that ...

Information to help people choose, compare and comment on residential care homes and home care services is now available on NHS Choices. The new care profiles provide the most comprehensive source of ...

Marsick V J, Watkins K EAddresses the process of creating and maintaining a learning organization. Focuses on the facilitation process, rather than presenting any new models of the learning ...

Allowing anyone with a special interest in an election into a polling station could improve voter turnout in local elections according to the Electoral Commission. In a report to the Lord Chancellor ...

The number of lone workers in the public sector is increasing rapidly and this growth is creating problems for their parent organizations. Staff working outside normal office hours and those who work ...

Providing the ‘count me in’ campaign has achieved its goal, every householder in the UK will have completed a Census form by today. Responsibility now passes to Royal Mail which is set to handle up to ...

Customer management and motivating staff are crucial to effective and efficient operation of call centres. This article explores these issues using the example of police control rooms which are ...

Children in care will soon have their own CareZone where they can help with the development of a virtual world. The CareZone, which is being developed by the Who Cares? Trust, will be piloted by ...

The Chartered Institute of Public Finance and Accountancy has called for greater transparency from Westminster parties around their spending reduction plans. The call comes as a YouGov survey for the ...