The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market ...

Ali, senior assistance and client services manager at Charles Taylor Assistance, is greeted by a raccoon, enjoys a stroll ...

The Financial Ombudsman Service has announced it will charge claims management companies £250 to refer cases to the service ...

The government has put forward a bill to make it easier for victims of child sex abuse to gain an apology and to pursue historical claims in the civil court.

The Cyber Monitoring Centre has announced that it will categorise cyber events affecting UK businesses with immediate effect, ...

At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have ...

Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets ...

Allianz Trade’s UK & Ireland CEO Sarah Murrow is set to leave her position later this year, to take up the reins at the trade ...

Abby Thomas, CEO and chief ombudsman at the Financial Ombudsman Service, is stepping down. Thomas, pictured, who joined the ...

Palestine Action has targeted an Allianz office in Milton Keynes just a week after hitting 15 Allianz offices across Europe.

Allianz has announced it detected record levels of fraud in 2024, up 10% from 2023. Allianz detected 33,027 instances of ...

Aviva and Probitas have announced the next step in their integration, by launching two new classes in the Lloyd’s market.