The way you approach your communications with staff will go a long way in making sure they stay with you instead of leaving ...

The Motor Vehicles Dealers Act (MVDA) isn’t the only regulation Canadian automotive companies must follow. The rules ...

Canadian drivers are some of the safest on the road, according to a new study. Rates comparison site Compare the Market ...

All shops have a door rate and some are adding in diagnostic rates. But one shop coach wants you to add another: An EV rate. The argument for a diagnostic rate is getting stronger as more vehicles ...

What’s it like to be a marketer in the automotive aftermarket these days? In the latest episode of Auto Service World Conversations, we chat with Susanne Morello, senior vice president of marketing ...

After a decline in overall satisfaction in 2024, owners of both premium and mass market battery electric vehicles (BEVs) are expressing a change of sentiment this year, according to a recent study.

Despite the on-again-off-again-on-again tariff announcements and poor weather across much of the country, Canadians turned out to their dealerships to buy new vehicles at the highest rate in many ...

Canadian used vehicle prices have stabilized in recent times but still remain elevated. Meanwhile, electric vehicle pricing ...