In a Fox 32 special report, Kasey Chronis looks at why concerns about sexual assault on airplanes are growing.

On-time performance at Cleveland Hopkins airport has increased to 75.3% in February, up from 68.1% in 2023, showing steady ...

After weeks of severe delays United claims Newark is now the most on-time large airport in the US - United says that almost ...

United Airlines has introduced new app features to help passengers make tight flight connections, offering real-time ...

United Airlines is updating its app with new features meant to help customers find their connecting flights. A separate ...

The airport will soon offer nonstop service to 53 destinations – its most ever – headlined by three new international flights ...

The No. 1 airline in this annual Best Airlines ranking led in reliability and its guest experience. Here's where all the ...

Buttigieg also said airlines should not make customers “jump through hoops” to get things that are promised in carriers’ customer service plans during schedule disruptions that are the ...

United Airlines is selling anonymized customer demographic information to companies that send targeted ads to United flyers, including app users. Photo Credit: United Airlines ...

United Airlines CEO Scott Kirby said struggling no-frills rivals such as Spirit and Frontier are on a path to “going out of business” because of their poor customer service.

After years of shuffling much-needed technology investments to the backseat, United Airlines CIO Jason Birnbaum is aiming to improve the travel experience with artificial intelligence and other tools.

United Airlines in early 2024 was hiring for remote customer-service job positions that offered free flights and paid up to $29 per hour. These were no such job positions for United Airlines ...