Wide Spectrum is useful for calls with multiple people on one phone line. That way, everyone can be heard, not just the ...

A federal judge blocked a new National Institutes of Health policy from going into effect in 22 states that sued the agency, ...

The University of Houston community continues to grapple with fear and frustration following a string of violent incidents on or near campus, including two attacks in the Welcome Center Student ...

Many people boast about how little they sleep. Our research reveals why: they gain status. But the way this plays out depends ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

People who make a habit of sleeping on the job comprise a secret society of sorts within the U.S. labor force. Inspired by famous power nappers Winston Churchill and Albert Einstein, today’s committed ...

OREBRO, Sweden — Despite his gunshot wounds, sustained Tuesday in Sweden's deadliest mass shooting, Salim Karim Iskef managed ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

Clinical research is limited regarding how effective CBD is for sleep, and research into CBD gummies specifically is rare. However, early research suggests that CBD can help. Plus, buyer reviews ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...