Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

AI assistant transforms missed calls into revenue, helping marketers capture, convert and scale leads effortlessly. ATLANTA--(BUSINESS WIRE)--CallRail, the lead engagement platform, today announced ...

Every time an engineer shifts from building the future to firefighting the present, there’s a cognitive penalty. Research ...

The Call of Duty Black Ops 6 Season 3 patch notes are in! Find out what's new for Activision's military shooter here.

Black Ops 6 Season 3 patch notes are here, revealing all the biggest changes coming to Multiplayer, Zombies, and Warzone as ...

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

The Oncology Institute, Inc. (NASDAQ: TOI) Q4 2024 Earnings Call Transcript March 25, 2025 ...

As the Red Wings manage two injuries heading into three games on the road, Detroit opted to recall a pair of reinforcements ...

October 2022, Paper: "On September 8, 2022 Britain’s Queen Elizabeth II— the longest reigning monarch in modern history—died at the age of 96. Six days later, hundreds of thousands of people who ...

Villagers fighting to save their phone box have queued to make calls from the "under-used" kiosk to help boost its chances of survival. BT is considering disconnecting the phone in Sharrington ...