More than four million customers are being urged to keep their meters topped up as summer hits - because you could run into problems if you don't.

Good Energy has been made to pay £150,000 in compensation and redress after it failed to give final bills and refund credit to more than 2,000 prepayment meter customers. Energy regulator Ofgem said 2 ...

Good Energy has been made to pay £150,000 in compensation and redress after it failed to give final bills and refund credit to more than 2,000 prepayment meter customers. Energy regulator Ofgem ...

Barnsley residents struggling with rising energy bills, food insecurity, and financial hardship will be able to access a ...

It comes after the energy supplier failed to provide final bills and refund credit balances to prepayment meter customers. An Ofgem investigation found 2,284 accounts were affected between 2014 ...

Between 2014 and 2023, a total of 2,284 prepayment meter customers were affected. Under energy rules, suppliers must issue a final bill within six weeks of a customer switching or ending their ...

An energy firm has paid over £150,000 in compensation and redress after failing to provide final bills and refund credit balances to prepayment meter customers. An investigation into Good Energy ...