All of these competencies—motivating, communicating, making decisions, and resolving conflicts—are so-called "soft skills" ...

A Microsoft employee shares why they view the Great Flattening of middle managers as a career opportunity.

This is an excerpt of the original article. It was written for the July-August 2025 edition of Supply Chain Management Review. The full article is available to current subscribers. Already have a ...

The McNamara Fallacy is the idea that it is an error to make decisions purely on measurements or quantitative data.

I want to be remembered as a leader for how I made others feel while building things, not just for what I built.

Doc Palmer says coordinating maintenance through skilled staffing creates more stable and effective teams than relying solely on rules or procedures.