Twenty-one Fayetteville employees were celebrated January 28 for their years of service with the City.  Employees receive the ...

The Managing Director of Win Homes Global Services Ltd, Engr. Stella Okengwu has been honored with the prominent President Joe Biden’s Lifetime Achievement Award 2025.The prestigious Lifetime ...

Seven Soldiers from U.S. Army Garrison Hawaii were celebrated for their outstanding contributions to the garrison’s ...

Viasat secured a $4.8 billion NASA contract, boosting its stock. Click here to read why investors should exercise some ...

Carole Boston Weatherford is the winner of the 2025 Children's Literature Legacy Award honoring an author or illustrator, ...

Judy Floyd and the Rev. William Belo, both attending a Jan. 7 gathering, received the President's Volunteer Lifetime Service ...

Gorgias’s version of templates ... a set of customer service metrics or key performance indicators (KPIs), regardless of whether you have an SLA. First Response Time (FRT) is the primary metric to ...