We spoke to the CEO of Verizon's consumer group to get all the details about a new project that's been under wraps for months ...

Welcome to the Money blog, Sky News' personal finance and consumer hub. Today: an Omaze house is at the centre of a planning ...

Nationwide and Santander have launched switching incentives, meaning there are currently four deals to choose from.  Before ...

Law Roach revealed that an employee at The Dominick Hotel helped him remove his $4,500 Christian Louboutin cowboy boots when they got stuck on his feet. Watch the video here.

Law Roach doesn't spare any expense when it comes to recognizing good customer service. The stylist shared on Instagram on Monday, May 12, his love and appreciation for The Dominick Hotel in SoHo ...

Customer Retention: The first and most obvious advantage of having a customer service plan in place is to keep customers happy. It means listening to concerns, being empathetic, and streamlining ...

On the flip side, if a company can’t provide good customer service, they will be losing their hard-earned customers to their competitors. In fact, 8 out of 10 customers are willing to pay for a ...

4 Keys to Great Customer Service in 2024. ... The other part is keeping them–all with the help of a solid customer service ... and we’ve watched kids grow up. We’ve seen weddings, ...

Consumer Reports shares advice on getting great customer service, showing you how to reach a rep by phone and have your problems solved. Ad-free. Influence-free.

C onsumers everywhere are asking why service quality is in decline as frustration continues to grow. It can often feel as if companies have given up on delivering a satisfying service experience.

Customer service is on the decline in the U.S., and new data shows Americans are sick and tired of it. An expert explains what companies and consumers can do about it.

Elon Musk said Twitter users must have good customer service, and that he was working on it. Customers of his other companies have said they're disappointed at the lack of customer service. This ...