Uniqode compiled industry reports and news articles to explore significant developments in the restaurant industry over the ...

The restaurant industry is no stranger to challenges, but the last few years have tested the resilience of independent ...

January has vanished in a flash, but it was a consequential month with a few opening announcements and plenty to look forward ...

Convenience, ease of customization and the ability to earn rewards were top reasons customers preferred first-party channels, ...

Lettuce Entertain You Restaurants has a new CEO. President R.J. Melman is being promoted to chief executive at the Chicago-based multi-concept operator, succeeding Kevin Brown. Melman will also ...

For example, AI-powered tools can simulate busy restaurant scenarios, allowing employees to practice in a risk-free environment before facing real customers. “All of these tools will help the ...

A majority (58%) of customers prefer to use a restaurant’s app or website to order delivery, according to NCR Voyix’s 2025 Customer Experience Report. Customers were split, with 29% preferring ...

A bar where local geisha entertain customers opened in this hot spring resort town Jan. 23, offering a chance for ...

A restaurant server has been left fuming after an overbearing customer "treated [her] like a dog" after tipping her $20 at the start of the meal. The server and original poster (OP), Reddit user ...

Today's story comes from Claire Burnside Och. When Burnside Och was in college, she waited tables at a high-end restaurant. One night, she had a group of 12, and a man at the table ordered two ...

Connecting with the consumer through loyalty programs and better customer data is a key focus for operators – more than seven in ten restaurant leaders (71%) are planning to increase investment ...