Traveler satisfaction at hotels has been trending downward. Some experts say it can be traced to an old promise. Many or all of the products on this page are from partners who compensate us when ...

Hotel prices in the U.S. are rising — guests paid an average daily rate of $158.45 in May 2024. That’s the second-highest month ever, behind $159.01 in October 2023. And new research suggests ...

As a 2016 hotel guest satisfaction survey from J.D. Power uncovered, only 3% of guests said they were using hotel technology tools like mobile check-in. How then can hotel executives strike the ...

This remarkable achievement underscores the hotel’s dedication to showcasing ... It is worth noting that the Intent to Recommend survey is a key metric within the Marriott Group, gauging guest ...

By implementing these best practices, hotel leaders can ensure immediate operational success while future-proofing their ...