When businesses lack consistency in their definition of value, they risk making uninformed decisions and hindering long-term ...

What successful businesses know, though, is that a customer's journey doesn't—or at least shouldn't—end with just one sale. Your business's end goal should be to curate loyal, high-value customers who ...

A person claiming to be a Swiggy customer care executive held an AMA session on Reddit yesterday, revealing insider details ...

Some represent more long-term value to your firm than others. A smart company segments customers by value and monitors activities closely to ensure high-value customers get their fair share of special ...

medium value customers, and high value customers. High value customers can expect several benefits, like higher refunds in case an item is spilled during delivery.