The survey is designed for use by health systems, accountable care organizations, Medicare Advantage plans, or other organizations responsible for providing or paying for end-of-life healthcare.

How would you respond if you answered the phone and someone wanted you to answer some customer service survey questions?

A global study seeks insights into what helps people feel happy, healthy and satisfied – and what holds them back.

Take Our Quiz. Few concepts in social psychology are harder to define than “happiness.” Researchers have many different ...

Among U.S. airlines, customer experience benchmarks ranged from the quality of carrier’s in-flight Wi-Fii and ease of check-in, to cleanliness of the flight cabin and baggage handling, according to ...

Taken together, the survey’s findings show that any second-term honeymoon for Mr. Trump is over. His approval rating among crucial independent voters is now at a woeful 29 percent. Voters said ...

Nurses, healthcare assistants and midwives who responded to a Unison survey said there were too few staff on 69 ... "These figures should be a wake-up call for health service leaders given the state ...

The 132kV electricity connection could power more than 10,000 homes but several landowners had refused permission for company representatives to access their land for surveys. Ten people were due ...

(MENAFN) Despite external pressures, a large majority of Russians continue to report feeling happy, according to a new nationwide survey released on Wednesday by the state-run pollster VCIOM.