The Dallas city manager said she hears a familiar refrain at community events when asked about how the public can weigh in with opinions on prioritizing city services.

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Fluent, Inc. (NASDAQ: FLNT), a leading commerce media solutions company, today released the results of a new survey revealing how post-purchase ads enhance the shopping experience, drive product ...

They’re actually advocating for a more thoughtful integration of digital and face-to-face interactions,” says Freeman CEO Janet Dell.