With Cloud AI Studio, Genesys is betting that no-code, emotionally intelligent AI agents can finally fix the broken customer ...

MIT Technology Review’s highly subjective take on the latest buzz about AI, including its role in layoffs and storm ...

Through tools like Microsoft 365 Copilot, Dynamics 365, and Azure AI Agent Service, the tech giant is turning generative AI into engines that automate everything from customer returns and HR support ...

Across the group, however, Le Chat took top prize as the most privacy-friendly AI service. Though it lost a few points for ...

Kids are forming emotional bonds with chatbots. With digital literacy and parental guidance, these interactions can strike a ...

Pretty good,” “flat,” and “selling well” were some of the phrases used by the exhibitors that PW spoke with to describe the ...

Microsoft just unveiled a new on-device small language model that powers AI agents in Windows 11's Settings app. The model is ...

As a business founder in the tech space I am spending increasing amounts of time thinking about AI and its impact. Is Artificial Intelligence (AI) as the beginning of the end of humanity? Or is it our ...

"Platforms developed by the biggest tech companies turned out to be the most privacy invasive, with Meta AI (Meta) being the ...

To successfully transition from traditional AI infrastructure to agent-producing factories, organizations must focus on four ...

President Trump announced that a ceasefire has been established between Israel and Iran, but strikes continued as it was set ...

With the rise of accessible AI tools, such as the user-friendly ChatGPT mobile app, anyone can leverage AI for their own ...