For customer success leaders, adopting agentic AI requires rethinking team design, KPIs, and workflows. Here's how leaders can pivot.

With well-trained AI tools and thoughtful, intentional processes, HR teams can elevate the employee experience and reshape ...

In addition to a first, second, and third law, he also introduced a “zeroth law,” which is so important that it precedes all the others: “A robot may not harm humanity, or, by inaction, allow humanity ...

Due to this (plus a fixation on a hallucinated Tea item that exists in the remake but not the original 90s game), it took the ...

The new Detect Agentic AI Malware plugins allow mobile brands and enterprises to know when Agentic AI applications interact ...

Keith Shaw: The rise of AI agents will likely make security even harder for companies. As machine identities with varying levels of access start requesting and grabbing data from company resources, ...

Appdome, the leader in protecting mobile businesses, today announced the availability of new dynamic defense plugins to detect and defend against Agentic AI Malware and unauthorized AI Assistants ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Ambient listening software is part of a buzzy new technology being marketed as AI “scribes,” or assistants, to help doctors ...

Despite customer experience being seen as a business imperative, a global study uncovers a concerning misalignment between corporate perception and customer reality—putting trillions in revenue at ...

SMX Advanced speaker Mordy Oberstein shares insights on AI hype, SEO’s shifting role, algorithm chaos, and the internet’s ...