YouTuber Kitboga built an AI army capable of confounding entire scam call centers. There are moments in this video where you ...

Tasca wasn’t being funny during eliminations at the NHRA season-opening Gatornationals two weeks ago. That was when he took ...

In a world where competition often takes center stage, Goenka’s story reminds us that taking the time to network and connect– ...

Meghan responded, "It’s so funny, too, that you keep saying Meghan Markle. You know I’m Sussex now." The Duchess of Sussex, who is married to Prince Harry, referenced the family's royal title ...

This was coming. Also the fake call centers duping western citizens for millions didn't help either. Big crash coming. With a workforce of around 90,000 employees in India and tens of thousands more ...

Sandler then stormed out of the proceedings, playfully embarrassed by O'Brien's call-out joke, but not before briefly embracing Oscar nominee Timothée Chalamet and yelling the nominee's name.

These AI agents function continuously, processing incoming calls at any hour, which addresses the traditional limitations of human-staffed call centers bound by working hours and time zones. The ...

Got a tip? Send it to The Daily Beast here. ADVERTISEMENT ADVERTISEMENT ...

Photo Illustration: Annie Zhao WASHINGTON—FBI officials from regional field offices gathered on a video call this week to hear from their new director, Kash Patel, who rattled off so many ...

“Update – I didn’t call her. I just thought it was funny,” he wrote in the comments section of his Instagram post. After Variety reported on Tuesday, February 25, that Cooper’s Unwell ...

This was to lean on customers to use online alternatives such as social channels or live chat. This came into force for folks phoning up the call center in the UK, Ireland, France, Germany, and Italy ...

One team member carries the load in your call center. How do you ensure fair distribution of work? Your call center stores sensitive client data. How can you assure them of its security?