It was supposed to be a victory lap year in Santa Clara. The post Kyle Shanahan's 49ers have No one to Blame for Million ...

He’s the cute little boy in a ... It doesn’t mean we shouldn’t call lies lies. Truth requires us to. And it doesn’t mean we shouldn’t oppose masked agents of the state whisking away ...

Learn how to get a US passport easily and efficiently. Our guide simplifies the process for obtaining a passport to just a ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

AI-powered knowledge bases significantly improve call center efficiency by providing agents with instant access to accurate and up-to-date information. "AI allows call centers to build knowledge ...

CONCERNS in Mandarin Chinese may now be addressed by call center agents speaking the same language at the Tourist Assistance Call Center, announced the Department of Tourism (DOT). The language is an ...

Learn More Observe.AI has officially launched VoiceAI agents, a solution designed to automate routine customer interactions in contact centers ... in a recent video call interview: “Enterprises ...

MANDAUE CITY — A 23-year-old call center agent died after his motorcycle collided with a firetruck en route to a massive residential fire in Sitio Talong, Barangay Paknaan on Sunday evening, March 23.

With Trampoline AI, health plans, third-party administrators and supplemental benefit companies can upskill their human call center agents with AI. Trampoline leverages large language models to ...