Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

Did the Packers' 'G' logo come before Georgia used it? Does the team have a mascot? Where'd the name come from? We answer those questions and more.

Some old favourites are closing for good while other spots are packed. What’s going on with Melbourne’s independent bar scene ...

Zehnder Communications, a fully integrated advertising agency serving regional, national and global companies, unveiled its ...

Verizon Fios is getting a massive expansion soon thanks to the expected closing of the company’s Frontier acquisition.

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

If you’re a Comcast customer in Philadelphia, the ceiling for internet speed just got higher. Innovative data centers, such ...

A support database was recently copied from Samsung. HIBP has received the data set and added it to the database.

Global announced the launch of its AI-powered chatbot service, designed to elevate customer interaction and improve operational ...

Business leaders often invest heavily in digital customer experience (CX)—optimizing websites, refining service interactions ...