Every time you turn around, it looks like someone is taking a shot at customer success (CS). Whether at last year’s SaaStr or elsewhere, more voices have been calling for new approaches to CS — ones ...

The book identifies key pain points consumers face when shopping for outdoor recreation products based on industry research ...

In 2006, when the “Drones for Good” program was launched at the U.S. Department of the Interior (DOI), the drone industry was ...

Murugasu, U. and Subbarao, A. (2025) Customizing Customer Experience: A Systematic Review of Digital Personality in Telecommunications. Open Journal of Business and Management, 13, 1449-1479. doi: ...

Foxit, a leading provider of innovative PDF and eSignature products and services, helping knowledge workers to increase their ...

Foxit Recognized For Unique AI-Driven Innovation In Document Management and Unwavering Commitment To Channel Partner Success.

The results from the interviews showed that in many hotels with lower performance, owners avoid empowerment for fear of abuse of power and loss of the hotel. However, managers of hotels with good ...

The inability to reliably extract data from PDFs affects numerous sectors but hits hardest in areas that rely heavily on ...

Last April, Netflix announced that Meghan Markle was making a lifestyle show, and Selena + Chef executive producer Leah Hariton would be the showrunner. Nearly a year later, With Love, Meghan has ...