Iconic logos like Apple's bitten apple and Amazon's A-to-Z arrow carry deep meanings, reflecting a company's heritage and ...

Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.

Banking apps and websites are ubiquitous and necessary to a bank’s success. Customers no longer like a banking app – they ...

Google is redesigning the Account switcher that appears in the top-right corner of every first-party app to be a fullscreen ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

Today, RBH Infinity Exchange has issued a legal statement regarding its trademark and app name. The full text is as follows: ...

An update to T-Mobile’s T-Life app is rolling out at present ... we figured it was a support setting that would simply allow a customer service rep to see a customer’s screen if they needed ...

Delta Air Lines said it has rolled out its Fly Delta app, introducing a range of new features designed to give customers greater control, convenience, and customisation throughout their journey.

TeleMessage, the app that President Donald Trump’s former national security adviser, Mike Waltz, appeared to use to archive his group chats, has suspended all services after hackers claimed to ...

The ridehailing company is introducing a new feature for older riders that includes actual humans answering customer service calls ... says it hopes to make its app-based ridehailing more ...

The new apps see Atlassian take its first formal steps into the customer service and people management fields, while the bundling of existing apps into two new 'collections' that also include ...

Depending on your shopping needs and habits, another BNPL app may serve ... and have strong customer service and reputations for fair dealing. Affirm online bank logo Affirm gets the nod for ...