Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Celebrated Ghanaian entrepreneur and community leader, Dr. Mrs. Eunice Nana Aba Smart Kwainoe, has been honoured with the Premiere Customer Service Coordination and Detailed Orientation Award at the ...

The banking sector is rolling out a new system intended to combat scam losses by telling customers when a payment recipient's ...

The Autism Commission on Quality (ACQ) is a non-profit accreditation agency that recognizes applied behavior analysis ...

We listened to our Relationship Managers, reviewed customer feedback, and looked at trends in the market. As a result, ABA Business is more than just ... at once – in just a few clicks. Our payroll ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

The ACCC has granted authorisation with conditions to banks, retailers and other industry participants to collaborate on the ...

The ACCC has issued a determination granting authorisation with conditions to allow the Australian Banking Association Ltd (ABA), major banks, major ...

1999 — San Antonio wins its first NBA championship, defeating the New York Knicks 78-77 in Game 5 of the Finals. The Spurs, keyed by finals MVP Tim Duncan’s 31 points, becomes the first former ABA ...

Former Federal Finance Minister and Senate Leader, The Hon. Simon Birmingham, will join the Australian Banking Association as ...

Here we speak with Danielle Sones, managing director of ABa Quality Monitoring, to explore how the mystery shopping company is helping retailers strengthen service fundamentals and deliver exceptional ...

The Federal Reserve Board banned a former relationship banker in Arkansas after he was caught stealing customer funds; Benchmark Federal Credit Union plans to merge with Franklin Mint Federal Credit ...