A consistent brand helps your plumbing business stand out. Use the same logo, colors and tone on your website, social media and materials to build trust. Add digital strategies like Google Business ...

Imagine a world where every pixel comes alive. Entertainment turns from just watching to an immersive experience. 4K Live ...

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

SundaySky has a track record of doing video technology innovation. Their new platform democratizes access to the most ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

Video has historically been a passive experience -- more look-but-don’t-touch than truly engaging. As brands navigate ...

A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

Virginia is in danger of squandering its competitive advantage over its neighbors in attracting housing development — and ...

Social media users have hailed the thoughtful gesture, and one TikTok user said it's "so beautiful to see genuine kindness," especially between strangers.

We have data showing the most in-demand jobs so far in 2025 and how much they pay. Also in Money today: farm shop owner Stephen Fuller explains what it's really like being a butcher - from salary to ...