Staff working in Portsmouth for a major gas firm have been told their jobs could be made redundant - with them told to move ...

The Tesco customer, Andrew Kennedy, shared their experience at the supermarket store in Surrey over the weekend on X. The ...

Rails recently opened a new retail location in Bethesda, Maryland, which was strategically chosen based on strong existing ...

International Banker is joined by Mr. Daniel Asiedu, Managing Director of OmniBSIC Bank to discuss the bank's impressive ...

The Clallam County assessor’s office is continuing its reduction in customer service hours for another month following a personnel layoff during the 2024 budget cuts.

There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

Two employees at Auto Solutions have been recognised among the best service advisers across the Caribbean region by Suzuki.

Parramore Music will turn 50 in August. Located in downtown Ocala, it has been at the same spot since the late 1970s.

When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no ...

The staffers have been sent home due to reduced workload, due to a fall in customer support queries. Customers have changed ...

Everywhere you turn, someone’s talking about experience. User experience. Customer experience. Employee experience. Total ...

Again, not the end of the world, mistakes happen. This is where the customer service went out the window and the problems began. We waited almost 3 more weeks for the right piece to be delivered.