The annexes to this letter have been combined and published as part of the article, Coronavirus and the effects on UK prices. The annexes to this letter have been combined and published as part of the ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

The New Yorker editor Susan Morrison on Lorne Michaels, the producer who still runs “S.N.L.” with an iron hand. Plus, Tina Fey reads The New Yorker’s review of the show from Season 1. From ...

While customer service is important, setting clear expectations for closing times is equally vital. Businesses that fail to do so may struggle with employee dissatisfaction and burnout.

There are a few things at this office that complicates customer service. Firstly there are no signs, except for MMG, to state which agent is dealing with which service. Customers have to assume ...

The often-dreaded cover letter is your secret weapon for standing out. Despite its importance, only 38% of candidates submit one for a job posting when required. The truth? A generic, formulaic ...

Artificial intelligence (AI) is going to radically transform the retail sector and could result in the creation of new ...

There are several convenient options to contact Amazon on customer service issues like deliveries, login assistance, payments, and more. You can work directly with a customer service agent via live ...

One of the fundamental principles of customer service is empathy ... extra care should be taken to preserve their dignity. For example, an EMS team might use a privacy screen while assisting ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...