How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

For years, the emphasis in retail staff development centered around product knowledge and point-of-sale systems. While those ...

NYSEG will meet with customers at the Campbell Fire Department to discuss billing concerns and receive feedback.

So many more people have been calling in recent weeks that customer service representatives tell CNN it’s much harder for them to help those with more standard needs, such as applying for ...