Donald Kraus has been struggling to cancel his Frontier Internet and claims he's being charged his monthly bill and not a ...

Waymo's self-driving vehicles are reportedly growing increasingly popular in Austin, but a dangerous incident on Sunday may have people thinking twice before hitching one of the autonomous rides. A ...

A new job opening in Arizona offers a pathway to financial stability with a part-time position paying $19 per hour. Americor, ...

The Kansas City, Missouri, metropolitan area has long been a regional hub for the federal government, and the pain from the ...

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

Despite the rise in technology and the ever-present narrative that robots are going to take over the world, consumers still ...

Nick Viall is in awe of how his wife, Natalie Joy, handles calls with customer service agents. "Every household has their ...

Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

As a serial entrepreneur for decades, I’ve worn almost every hat imaginable: marketer, bookkeeper, social media manager, ...

AARP has long called on Congress to provide sufficient resources for Social Security to address chronic customer service ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s telephone customer service can “suck.” ...