Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

The court heard the “f..off” incident happened towards the end of a night shift in the early hours of January 27th last when ...

In an effort to enhance customer service and provide immediate assistance, AES Indiana is launching a series of community ...

Travelocity, being one of the most prominent travel platforms, offers multiple ways to contact their customer service. If you are wondering how to speak with an Travelocity representative, this ...

So many more people have been calling in recent weeks that customer service representatives tell CNN it’s much harder for them to help those with more standard needs, such as applying for ...