Brighton and Hove Council help desks will relocate to Jubilee and Hove Libraries from May 6, making face-to-face support easier for residents.

The Talkdesk Customer Care team was recognized in the Transformation of the Year category for its exceptional approach to solving customer challenges, elevating engagement, and creating measurable ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

Cursor AI's chatbot fabricated a company policy regarding device logouts, causing widespread confusion and subscription ...

I flew Portugal's national airline, TAP Air Portugal, to Lisbon and Madeira. I experienced multiple canceled flights and ...

ServiceNow's strong AI growth and a 21% subscription revenue rise signal future gains. Read why investing in NOW stock is ...

“Students frequently sought help when their optional practical training (OPT) applications were mishandled, threatening job offers they had already accepted,” wrote Rajiv S Khanna, an immigration ...

A sign Wednesday posted on the customer service desk at Trader Joe’s in Plainview notes that the popular viral mini tote bags were sold out. Credit: Victor Ocasio It was a similar situation at ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Find events near you and more with AARP Local. Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental Amid skyrocketing complaints regarding customer service failures by the ...