The good news is that outstanding customer service is very much alive and well, but as consumers, we are making choices that ...

Design your online and offline experiences with the same core values and excellence in mind to build customer loyalty and ...

As Kenya advances towards the realisation of Vision 2030, the role of a competent, agile, efficient, effective, responsive, ethical, citizen-centric and forward-looking public service is critical ...

The company, founded by billionaire Jeff Bezos, said that faster service for millions more Americans would change "daily life ...

Amazon is set to revolutionize rural shopping with its ambitious expansion of same-day and next-day Prime delivery services ...

E-commerce giant Amazon is investing $4 billion with a focus on rural delivery expansion that will allow it to reach 4,000 smaller communities with same-day and next-day shipping.

Amazon said Tuesday it will expand Same-Day and Next-Day service to 4,000 smaller towns, cities and rural communities by the ...

When planning to implement AI in self-service channels, banks should approach it as an evolution of their current digital ...

The freight forwarding market is experiencing significant expansion, with market valuation expected to grow from USD 498.5 ...

The recognition underscores TCTS's innovation-led approach, AI-powered automation, and customer-centric service delivery ...

President Donald Trump signed the 21st Century IDEA into law in December 2018, but without increased funding to roll out new ...