Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

In a rant post to Reddit, the disgruntled driver shared that they felt exploited after working tirelessly, facing slow ...

It’s not clear how many users were impacted by the data breach, though Grubhub notes that “contact information of campus ...

Baltimore Gas and Electric is waiving certain fees and suspending service disconnections for nonpayment amid high winter ...

CONCORD, Ontario, Feb. 04, 2025 (GLOBE NEWSWIRE) -- Highly regarded executive, Germán Piderit, has joined Wyse Meter Solutions Inc. (“Wyse”) as Chief Operating Officer, effective January 27, 2025.

The hacker compromised a third-party contractor that provided support services. Grubhub says it 'proactively rotated any ...

Customers impacted were merchants, campus diners and diners who interacted with their customer care service, Grubhub said.

Chatmeter, a leader in multi-location customer intelligence, used its generative AI platform, Pulse Ai: Signals, to analyze more than two million customer reviews and understand why most consumers are ...

With a large million-pound investment Selkent, a leading UK supplier of construction fixings and tools, increases its ...

Walmart has expanded its same-day prescription delivery service coast-to-coast after a pilot program last fall. Here's what ...

Amazon next week will celebrate its 20th anniversary of its Amazon Prime membership. And now, Amazon Prime offers 300 million ...