Navigating poor customer service can feel like being stuck in a never-ending loop of frustration. In one such case, one ...

Smart thermostats can sense your activity around the home, but that creates privacy concerns. Here's what you should know.

Less than 1% of all returns filed between 2013 and 2021 had been audited as of the end of fiscal year 2023, according to IRS ...

Hertz, the rental car giant, recently confirmed that customer information was exposed through a cyberattack on one of its software vendors.

2025 is proving to be a challenging time for financial institutions looking to drive revenue. Organisations from the Bank of ...

In a world where consumers are bombarded with choices and marketing messages, the only way for businesses to truly stand out ...

Dassault Systèmes is the world leader in mechanical computer-aided design software. Its high-end CAD software, Catia, is the industry standard in automotive, aerospace, and industrial products while ...

New Data Analyzes 31 Million Reviews Across 226,500+ Business Locations, Revealing What Separates Reputation Leaders from Laggards SALT LAKE CITY — April 24, 2025 — InMoment®, the leading provider ...

AppFolio reported solid Q1 2025 results, driven by increased customer value, new customer acquisition, and service adoption.

More than 70 new WEM features for Calabrio ONE suite being introduced in six-month period ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

In the same week the UK Prime Minister said shoplifting has ‘wreaked havoc’ on neighbourhoods for years, the first UK ...