To effectively drive business performance, and remain compliant with KYC and AML regulations, it’s vital financial institutions recognise the numerous issues caused by bad customer data, and follow ...

Retrieval-Augmented Generation (RAG) is an advanced AI technique combining language generation with real-time information ...

Oracle has finally acknowledged to some customers that attackers have stolen old client credentials after breaching a "legacy ...

UK businesses across industries are using agentic AI to drive innovation, boost productivity, and transform the workplace.

Australia’s biggest superannuation funds are promising to clean up their act in the wake of a scathing review.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

The best home warranty providers in the USA of 2025 include Choice Home Warranty, Elite Home Warranty, AFC Home Club, and ...

Royal Mail is investigating claims of a security breach after a threat actor leaked over 144GB of data allegedly stolen from ...

Connecting Retail report finds retailers identified networking and IT as the biggest frustration, with two-fifths suffering ...

The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...