Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...

This article explores AI’s benefits and limits in enhancing customer service and strategies for blending the two. Technology ...

A new study reveals that AI-assisted customer service agents work faster and more efficiently, with the biggest gains seen ...

Software that sends brain scans to on-call specialists has yielded faster treatment of stroke victims, improving odds of a full recovery. Dr. Lowell Dawson, a neuro-interventional radiologist ...

The banks I’m talking about are, of course, customer-owned banks. What sets us apart is greater transparency, a commitment to our communities, sustainability, stable financial performance ...

Dr. Bean initially helped trained TCU staff in providing positive gaming experiences to students, and he commented, “Tabletop role-playing games like Dungeons & Dragons provide a structured ...

Think you know what call center software does? Think again. In the last five years, it's evolved, integrating with SMS, messaging apps, video calls and more. Southwest has built an impeccable ...

Carter service with Obama, Trump Donald Trump smiles as he and Barack Obama chat before the service Thursday for President Jimmy Carter at the National Cathedral in Washington, D.C. RICKY CARIOTI ...

A lot of people who play TTRPGs want to tell a story that deeply moves them, but they don’t want to leave their comfort zone of role-playing in a plush fantasy world where pretending to be ...

But researchers agree that, since there are so many viruses present, some we know already and some we don't, there is a high probability that many viruses play a role in human health or disease ...

Syria’s Minister of Defence Murhaf Abu Qasra and the Head of the General Intelligence Service Anas Khattab accompanied Damascus ... the extent to which Damascus sees Saudi Arabia playing a key role in ...

Kobold Press has announced the release of the Tales of the Valiant Starter Set, a comprehensive introduction to tabletop roleplaying games. Designed for those new to the hobby, the set provides a ...