Changes require businesses to promptly review and update their marketing practices to ensure compliance and maintain consumer ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

The TAS Act aims to modernize the IRS, has bipartisan support and open for public comment until March 31, 2025.

Holiday, With Dining Activity Up and Retail Facing Seasonal Headwinds NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE:ZETA), the AI Marketing Cloud, today released the Zeta Economic Index (ZEI) for ...

Research from CX vendor Nice finds that AI can identify financial vulnerable people better than humans and offer more ...

An examination of key data privacy and cybersecurity developments in 2024 and emerging trends and risks for 2025, including ...

President Biden signed the new law, which will boost Social Security retirement payments to police and firefighters, but now ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

The Affordable Broadband Act (ABA), which was initially enacted ... If you're an AT&T Internet Air service customer, which offers wireless home internet for $60 per month or $47 per month when ...

18. It seeks unspecified damages for breach of contract and violations of California’s unfair competition law, and $1,000 per person for violations of the federal Stored Communications Act.

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

For details on your rights when you buy from a high street shop, read our guide to the Consumer Rights Act 2015. Your right to cancel an ... Your right to cancel You have 14 days from entering into a ...