The benefits of subscriptions as a business model for marketers include a recurring revenue stream, access over ownership, continuous value delivery, and a customer-centric focus. The migration to ...

DELRAY BEACH, Fla., July 1, 2025 /PRNewswire/ -- The Ecommerce Platform Market size will grow from USD 9,078.2 million in ...

With access to affordable credit becoming harder for SMEs in Bangladesh, Dhaka Bank PLC outlines a comprehensive roadmap to redesign the country’s financial ecosystem through digital innovation, ...

In this interview, Soumya Chatterjee shares insights into the challenges faced by Easyrewardz, the innovations that led to the development of Zence, and the strategic focus on vertical SaaS for Retail ...

Customer experience: the foundation of modern relationship management Historically, banks in Ghana have placed heavy emphasis on relationship officers – personal bankers whose role is to retain and ...

After thematic analysis, four themes were identified: 1) customer relationship management, 2) utilization of organizational resources, 3) strategic performance tracking and analysis, and 4) challenges ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

Over the past twelve months, the firm has experienced steady growth in its direct-to-business model, reaching profitability on a month-over-month basis in September, while expanding its customer ...

Paylocity announced that its expense management solution, Airbase, has been named the #1 Expense Management Solution for small and medium-sized enterprises (SMEs) in the Spend Matters Spring 2025 ...

The use of AI in customer relationship management has initiated a dramatic revolution in the way businesses engage with their customers through cutting-edge digital solutions. Market study shows that ...

By Susannah Schofield OBE, above, Director General of the Direct Selling Association As the Direct-to-Consumer (D2C) space continues to evolve, start-ups and SMEs are uniquely positioned to capitalise ...