Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

We recently explored the influx of Chinese car brands into the UK market, and how dealer groups can start capitalising on the ...

Firing a customer. It sounds counterintuitive, especially for startups hungry for revenue and growth. But the truth is, ...

Your LinkedIn profile needs these 5 posts now. Stop wasting time wondering what to write. Generate engagement, showcase ...

We may receive compensation when you click on links to products we review. Please view our affiliate disclosure. Customer support software is evolving quickly thanks to AI. The tools on this list ...

The Third Circuit's review focused only on Altman's counterclaim and ultimately affirmed the lower court's ruling, holding that four blank spaces on the fee agreement showed that the parties had ...

and social media — into a 360-degree customer profile. This enables agents to provide more personalized and efficient service without needing customers to repeat their history. AI can also identify ...

Our data shows that businesses can actually see up to 20% more sales per order when they use unified customer profiles. Direct customer interaction provides first-party data directly from your ...