Fortive targets companies with reputable brand names, large installed bases, and strong cash flows. Management has focused particularly on boosting recurring revenue in its portfolio, which has ...

JetBlue launches its first-ever premium credit card with lounge access and other perks as industry competition for premium ...

Below is a summary of the best new car deals in February 2025, listed alphabetically by brand. Our researcher used a popular ...

British Airways revised its loyalty programme changes after backlash, reintroducing flight-based status qualifications alongside spend-based points to address customer complaints.

British Airways is attempting to regain control of the narrative. Improved customer messaging and additional status ...

The closed-loop rewards model ties loyalty points to future purchases from the same retailer and manufacturer, strengthens ...

Prominent light bar gives Model Y a different look from its Model 3 sibling ...

Done right, loyalty programs are a uniquely effective way to improve customer retention. Research from Accenture found that loyalty program members drive between 12 and 18% revenue growth each year.

Traditionally, scaling customer service alongside business growth has been a tricky balance to strike. To meet rising demand, the only real option was to add more and more head count to your support ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...