Flyers should beware of a simple mistake when travelling with Ryanair, as it could result in a steep fee. Typically, ...

Iszi Lawrence discusses these questions with Jo Causon, CEO of the Institute of Customer Service in the UK; call centre researchers Professors Premilla D’Cruz and Ernesto Noronha from the Indian ...

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The UK's broadband has been put through its paces once again, and there's a surprise winner. The team at Broadband Genie have ...

Renewal by Andersen of Tampa has teamed up with the Bucs – a testament to their deep-rooted commitment to the local community ...

The integration of AI into Contact Center as a Service and Unified Communications as a Service tools is having a measurable ...

Of more than 4,500 inspections conducted during the one-day enforcement initiative, 398 trucks were put OOS for ...

Leg-spinner Yuzvendra Chahal's maiden six-wicket for India as the hosts beat England by 75 runs in the third and final Twenty20 International ...

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into ...

In the UK, there are 1.5 million people with learning disabilities, but only 5% are currently employed. Hilton’s survey of ...

What is now a technology-enabled transportation specialist, FlixBus is using the Snowflake platform to optimize routes and ...

In a 2025 report from Algolia, 67% of B2B ecommerce companies shared they are actively using AI to drive growth. This rate of ...