Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

Founder and Executive Chairman Jon Murchison to focus on product innovation, customer engagement, and industry leadership as ...

The Zacks Textile – Apparel industry continues to grapple with persistent inflationary pressures and ongoing supply chain ...

Suhasan's mastery over customer experience design and cross-functional collaboration formed the core of this success story.

With the UAE leading the way in AI readiness in the Middle East, IT Max Global and Microsoft recently co-hosted a series of ...

Customer engagement is evolving into a seamless blend of intelligent personalisation, real-time data use, and consistent ...

Business Process Automation (BPA) is the practice of using technology to streamline repetitive, rule-based activities across ...

Outstanding Independents Summit panel provided insights and practical strategies small operators can implement today.

A 2024 study by Veeva Systems found that HCP engagement with pharma field force and online channels has fallen to just 53%, ...

By tapping into consumer data, AI allows businesses to deliver highly personalized experiences - increasing customer satisfaction, loyalty, and ultimately, revenue. AI-driven chatbots and virtual ...

Just as Pygmalion sculpted his masterpiece from a block of stone, you might find yourself shaping your social media strategy ...

Infobip named among Top 75 in Fortune’s Europe’s Most Innovative Companies 2025, placing it in the top 25% of all listed ...