In today’s mobile-first, digitally driven marketplace, a single dissatisfied customer can spell big ... insights into how a brand facing viral complaints can take an appropriate level of ...

What should you do when someone comments on your LinkedIn post? Here's the 5-step process to turn inbound comments into ...

The customer, who identifies as female, but asked no titles or pronouns be used to address them, has filed several complaints against the bank for separate incidents to the tune of £2,400.

The OP recalled that she was asked by her boss to fix a lottery machine behind the desk. While attending to the task, a customer approached with a return request. After informing him she would assist ...

The confrontation occurred in Shelton on Monday when a Hallmark employee, who was restocking items, made remarks towards a customer named Catalina. The video continued with the employee saying ...

The confrontation occurred in Shelton on Monday when a Hallmark employee, who was restocking items, made remarks towards a customer named Catalina. The video continued with the employee saying ...

Google’s updated documentation now suggests websites require ratings to be paired with a review comment and an identifiable author name. While not mandatory for rich results, Google says this ...

In an age when shoppers are armed with more information and higher expectations, understanding how pricing is perceived isn’t ...

Racing is known as the sport of kings, and invariably that's a help, but occasionally it might be a hindrance. The negative aspect was highlighted during an afternoon wandering around Kingston upon ...