'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start

Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...
Engadget

Google built a flash-flood prediction tool using Gemini and old news reports

Flash floods are notoriously difficult to predict, but Google might have a novel solution. The company just revealed Groundsource, a prediction tool for flash floods that uses Gemini to source data ...
CNBC

Amazon says Anthropic’s Claude still OK for AWS customers to use outside defense work

Amazon said Friday it will continue offering Anthropic’s AI technology to its cloud customers, excluding work involving the Department of Defense. The DOD informed Anthropic on Thursday that it would ...
IEEE

Customer Churn Prediction Using Machine Learning and Explainable AI

Abstract: This paper presents a complete customer churn prediction system for the telecommunications industry using machine learning and explainable AI (XAI). A hyperparameteroptimized XGBoost ...
GitHub

Kaggle Playground Series S6E3 - Customer Churn Prediction

kaggle-churn-s6e3/ ├── README.md # Project overview ├── requirements.txt # Python dependencies ├── .gitignore # Git ignore rules ├── data/ # Data files (not tracked) │ ├── train.csv │ ├── test.csv ...
IEEE

Unified AI Framework for Real-Time Customer Churn Prediction Using Behavioral and Event-Log Anomaly Signals

Abstract: Predicting churn age among customers is one of the most important challenges when working with a digital service platform; however, the majority of existing methods utilize mostly behavioral ...
alleywatch.com

QuadSci Raises $8M to Predict SaaS Churn Before It Happens

For years, B2B software companies have operated on a dangerous assumption: that meetings, CRM updates, and customer surveys tell them how their accounts are actually doing. The consequences of that ...
Futurism

“Novelist” Boasts That Using AI She Can Churn Out a New Book in 45 Minutes, Says Regular Writers Will Never Be Able to Keep Up

Add Futurism (opens in a new tab) Adding us as a Preferred Source in Google by using this link indicates that you would like to see more of our content in Google News results. At the height of his ...
WFMY News2

Duke Energy advises customers to reduce energy use amid snow, extreme cold

NORTH CAROLINA, USA — Duke Energy is asking customers to voluntarily reduce their energy use from the hours of 4 a.m. to 10 a.m. on Monday, Feb. 2. The weather and extreme cold is putting a lot of ...
TechRepublic

Subscription Commerce: The Ultimate Guide to Ecommerce Subscription Models (2026)

Subscription Commerce: The Ultimate Guide to Ecommerce Subscription Models (2026) Your email has been sent Subscription commerce builds recurring revenue by turning repeat purchases into subscriptions ...
CoinDesk

Coinbase rolls out prediction markets to all U.S. customers

Coinbase (COIN) has rolled out its new prediction market platform to U.S. users, enabling them to trade on the outcomes of real-world events including elections, sports, collectibles, and economic ...