SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries within his first year on the job.

Moroccan call center operators are voicing concern over a new French law set to ban unsolicited marketing calls starting August 2026, fearing massive job losses and the collapse of smaller firms. The ...

In an era dominated by chatbots, automated sequences and AI-generated copy, an unlikely contender is reclaiming its throne in ...

It does not necessarily reflect the view of The Herald. Residents in Swarthmoor and Ulverston are being urged to remain vigilant following a spate of cold calling incidents in the area. Members of the ...

Mia can perform tasks such as calling clients about refinancing opportunities and reminding borrowers about payments. UWM CEO Mat Ishbia claims Mia is the first AI tool of its kind at this scale ...

I received a call from Client Svcs. Inc. The date 10/5/2017 call time 7:44pm. The number on the caller id: **. The caller: Michaelo stated he was calling in reference to my Capital One account.

When businesses partner with external cold calling providers, they essentially delegate initial prospect engagement to a third party. These specialized teams represent the company during crucial first ...

On July 7, members of the Fulton County Police Department found 32-year-old police officer Crystal Parker fatally shot in her bed after responding to a 911 call made by her godmother ... history ...

Cold email platforms help consultants win clients by enabling targeted, personalized outreach at scale. Discover the five email platforms consultants can leverage to close more deals. With ...

Moore marks the latest twist in a cold case that has eluded Ohio authorities ... He also admitted to calling in bomb threats in 2012 as a way to delay trials. His law license was suspended in ...