SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries within his first year on the job.

Moroccan call center operators are voicing concern over a new French law set to ban unsolicited marketing calls starting August 2026, fearing massive job losses and the collapse of smaller firms. The ...

In an era dominated by chatbots, automated sequences and AI-generated copy, an unlikely contender is reclaiming its throne in ...