SingleComm, a leading provider of cloud-based CCaaS (Contact Center as a Service) solutions, is proud to announce the launch of its groundbreaking Agent Kiosk application, a game-changing feature ...

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that two globally recognized academic institutions, both with extensive ServiceNow ITSM ...

Customer engagement (About 75% of sales): Nice offers end-to-end SaaS solutions that help clients automate their customer ...