Q4 2024 Earnings Call Transcript February 6, 2025 Hub Group, Inc. reports earnings inline with expectations. Reported EPS is ...

Q4 2024 Earnings Call Transcript February 6, 2025 Operator: Welcome to XPO Q4 2024 Earnings Conference Call and Webcast. My ...

Farmer Bros. Co. ( NASDAQ: FARM) Q2 2025 Earnings Conference Call February 6, 2025 5:00 PM ET John Moore - President and CEO Vance Fisher - CFO Gerry Sweeney - ROTH Capital Eric Des Lauriers - ...

Nippon Telegraph and Telephone Corporation ( OTCPK:NTTYY) Q3 2024 Earnings Conference Call February 7, 2025 2:00 AM ET Takuro Hanaki - Head of IR Takashi Hiroi - Representative Member of the Board and ...

Lyca Mobile strengthens its partnership with Euronet’s epay, launching an improved Webpos portal to streamline dealer ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Recent research by Glia, a digital customer service platform provider, reveals a significant level of dissatisfaction among ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

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