Smartz Solutions, Merchants announce strategic partnership to power end-to-end CX success in SAIssued by Smartz SolutionsJohannesburg, 18 Jun 2025Visit our press officeSmartz Solutions: More than just ...

“Our 24-Hour Contact Centre is a key part of ClaimsPro’s competitive edge to offer clients unrivaled claims solutions aligned with their business,” says Paul Gilbody, President of ClaimsPro.

LONDON and MIDLANDS, UK and BUCHAREST, Romania and ST. GEORGE, Utah, June 9, 2025 /PRNewswire/ -- TCN, a leading global ...

Retro Rabbit has launched Call Centre AI, a cutting-edge solution that automates critical functions, ensuring compliance, streamlining operations, and significantly enhancing customer experience. As ...

French call centre and office services group TP, formerly known as Teleperformance , on Wednesday announced new medium term targets including plans to return 1.5 billion euros to shareholders by 2028.

Industry super fund HESTA is in fresh strife over substandard administrative services following a shutdown that locked ...

Bengaluru: LTIMindtree launched a new business unit and suite of AI services called BlueVerse. Designed as a complete AI ecosystem, it helps enterpris.

The turning point occurred during a phone conversation on 7 February 2025. According to the manager's evidence, which the FWC ...

Through this association, Global Assure will oversee the seamless delivery of essential customer care services, including a Dedicated 24x7 Call Centre, nationwide Roadside Assistance (RSA), Mobile ...

omnichannel contact-centre-as-a-service (CCaaS) platform tailored for the Indian market. The solution supports a wide range of communication channels, including voice, video, messaging apps, social ...

Her Majesty Gyalyum Dorji Wangmo Wangchuck, Patron of the Tarayana Foundation, graced the opening of a two-day international ...