Premier Inn owner Whitbread is planning to cut around 300 jobs in its customer support and call centre teams and move some ...

Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are ...

Card payments company Dojo hopes to soothe young staff with graffitied contact centre by BDG Architecture & Design. Call ...

In the letter sent to staff, Firstsource said the redundancies were the result of Sky looking to "simplify their ways of ...

Police have exposed a bogus call centre in Maharashtra’s Thane district, from where cyber criminals targeted American citizens to defraud them, an official said on Friday. Seven persons were ...

TAK: Security officials have arrested a man and seized a large quantity of computers, mobile phones and SIM cards belonged to call-centre scammers in Mae Ramat district of this border western province ...

Firefighters were called to Newquay Leisure World on Trenance Lane in the early hours following a report of a hazardous chemical leak within the leisure centre. The initial 999 call was received by ...

Kolkata-based Eminent Electricity Distribution Ltd (EEDL) on Thursday said it is committed to providing efficient, innovative, and reliable power solutions in Chandigarh. The company, which is a 100 ...

Dozens of parents doing drop-offs and pick-ups at a Christchurch childcare centre have been wrongly fined for all-day car ...

Telecommunications company BT has announced that it has reached an agreement for the sale of its Irish wholesale and ...