"When you have an Indian agent on the line, sometimes it's hard to hear ... Teleperformance is the largest call-centre operator in the world, and its employees in India provide customer support to ...

Anywhere365, a global pioneer in transforming customer experience with AI solutions, has unveiled its bold, new brand ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service agents. The broadcaster will close three of its 10 customer service ...

Teleperformance SE, the largest call centre operator in the world ... said in an interview that sometimes the accent of an Indian agent is hard to understand. He added that the technology can ...